
FAQ
Returns & Complaints
- How do I make a claim on my delivery?
- The plank that is visible in the package does not look like the floor I have ordered, what has happened?
- What is sapwood and does the floor have to have these lines?
- I have returned goods to Bjelin. How is a refund from you carried out?
- My carpenter installed the floor, but I want to file a complaint after installation - how do I do this?
- More