Our Products
Our Products
Can I sand a hardened wooden floor?
No, you cannot. Hardened wooden floors are designed to never need to be sanded. The surface of a hardened wooden floor is mad... (Read more)
Can the floor withstand my energetic dog and my playful children?
Dogs claws and children who carelessly play and pull things across the floor will scratch the floor. When it comes to scratch... (Read more)
Can we use adhesive tape on the floor surface?
No. Both our and our industry colleagues' installation instructions state that it is not permitted to attach adhesive tape to... (Read more)
Do I need a vapour barrier?
Bjelin recommends that you install a vapour barrier between the floor and underfloor heating and/or when installing on a conc... (Read more)
Does hardened wood change colour over time?
Wooden floors and furniture change colour over time when they are exposed to the UV light found in ex. daylight - so also Har... (Read more)
Should I choose an oiled or lacquered wooden floor?
The choice between an oiled and lacquered floor is always a difficult question. In general, a lacquered wooden floor is more ... (Read more)
The plank that is visible in the package does not look like the floor I have ordered, what has happened?
To protect the floor surface in the packages with Hardened wood, the top plank is turned upside down. It is thus the undersid... (Read more)
What is sapwood and does the floor have to have these lines?
Sapwood is an important structural component of wood and transports nutrients and water from the bark to the heartwood. It is... (Read more)
Can Bjelin's herringbone parquet be installed in patterns other than herringbone?
Absolutely! The sky is the limit! Bjelin's herringbone strips can be installed as, among other things, grid patterns, ladder ... (Read more)
Can Ceramic Composite withstand anything?
It takes a lot for the surface of the ceramic composite to wear down. It is classified with wear resistance AC6, which means ... (Read more)
Can hardened wood withstand anything?
By hardening the floor, we make the oak up to three times as impact resistant. This means that the floor does not get the typ... (Read more)
Can I glue down a Ceramic Composite Floor?
We recommend that you use BONA Titan to glue down Ceramic composite from Bjelin. It is important that you use an adhesive spr... (Read more)
Can I glue down a hardened floor?
We recommend using BONA Titan to glue Hardened Wood from Bjelin. It is important that you use an adhesive spreader for even a... (Read more)
Can I install ceramic composite in my conservatory?
Ceramic composite flooring is well suited for installation in both insulated/heated and unheated conservatories. It is import... (Read more)
Can I install ceramic composite outdoors on my decking?
Ceramic composite flooring is a wood-based product and cannot be installed outdoors. It is important that the space where the... (Read more)
Can I install the floor on underfloor heating?
All our floors work perfectly together with underfloor heating. It is important to know that on wooden floors a surface tempe... (Read more)
Can I install your floors in the bathroom?
We do not recommend installing a wooden floor with a wooden surface in the bathroom at present. Ceramic composite tiles, on t... (Read more)
Can I use oil other than the recommended one?
The reason why we want to use our recommended products is because it is the tested product that we have obtained the absolute... (Read more)
Hardened Spruce - I cannot find this on the website?
As the demand for hardened spruce turned out to be much greater than initially estimated, we had to change the supplier of sp... (Read more)
How do I install a border and feature strips?
Instructions for installing herringbone with border and feature strips can be found on our website HERE.... (Read more)
How do I repair a damage to my hardened wood floor?
If you get a damaged surface on an oiled wooden floor, we recommend that you maintain your floor. The oil refreshes the surfa... (Read more)
How do you measure wear resistance?
When purchasing a floor, it is important to understand if the product is suitable for the area it is intended to be installed... (Read more)
How long does it take to install herringbone parquet?
Installation time is always difficult to make a general estimate of as it depends on the layout of the room, fixtures in the ... (Read more)
How much distance should I have between the wall and floor?
The wall distance is important for your floor to be able to shrink and swell during our different seasons. We recommend alway... (Read more)
How much extra material do I need to order for the border and feature strips?
We recommend that in addition to extra material for cutoffs and trimming, you also order about 15% more material for the inst... (Read more)
How much extra material do I need to order for trimming and cutoff?
We recommend ordering about 15–20% more material for adjustments against walls and cutoff material. How much material you nee... (Read more)
How much flooring should I order?
Calculate the area of your floor and add about 10 - 15%. This is due to material fitting and cutoffs. It is also good to have... (Read more)
How often will I need to apply maintenance oil?
You wear out the oil differently in different rooms. In kitchens and living rooms where pedestrian traffic is high, a mainten... (Read more)
I have a damage in my herringbone floor - can I repair the damage?
Absolutely you can! In our care instructions, you will find instructions for taking care of your floor and removing stains, e... (Read more)
I want to install the floor myself, what should I keep in mind?
The first and most important step is to always read through and understand the installation instructions. It gives you inform... (Read more)
Is the product packaging recyclable?
Our packaging consists of both plastic (PE) and cardboard. Please separate these materials before recycling to ensure proper ... (Read more)
Is there a difference between the different versions (V1 and V2) of hardened wood flooring?
There are differences between the different versions and they are not compatible with each other, especially in width and loc... (Read more)
My dog / cat has urinated on the floor, and it has left a stain! What can I do?
The problem with urine is that it contains ammonia and is very strong, so it penetrates quickly into the floor and creates ug... (Read more)
Not all floorboards in my package have the same shade - what do I do?
The oak's natural pattern and colour varies a lot, which is what makes each real wooden plank and wooden floor unique. All wo... (Read more)
The surface of my new hardened floor feels a bit rough – is something wrong?
In connection with production, we lightly brush up the surface to apply the oil to the floor, hence the floor can feel a bit ... (Read more)
Where can I see the floor in a larger area?
Bjelin's flooring is available at all well-stocked flooring retailers. See our dealers to see a selection of the largest chai... (Read more)
Why is it important to inspect the floor before installation?
When you receive your delivery, it is important that you check the goods for any damage. Damages or missing goods that have a... (Read more)
Why is my floor arching and acting like a spring board?
There is not enough distance between the floor and the walls. Wood is a natural material that shrinks and swells when the hum... (Read more)
Why should I not install flooring under my kitchen?
Kitchen fittings (kitchen cabinets and kitchen island, etc.) should not be placed directly on the floor as this creates fixed... (Read more)
Why should I put plastic foil on concrete subfloors?
This prevents the moisture present in the concrete from penetrating and damaging your floor. On underfloor heating and on con... (Read more)
Will my floor look like my floor sample?
The floor sample that you buy from our website is never completely representative of a larger floor area. With the sample, we... (Read more)
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Returns & Complaints
- How do I make a claim on my delivery?
- The plank that is visible in the package does not look like the floor I have ordered, what has happened?
- What is sapwood and does the floor have to have these lines?
- I have returned goods to Bjelin. How is a refund from you carried out?
- My carpenter installed the floor, but I want to file a complaint after installation - how do I do this?
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